Engagement Support Officer
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
As an Engagement Support Officer, you will be responsible for building effective relationships with primary care network members, stakeholders, the primary care team and colleagues across NHS Confederation through providing administrative and engagement support to:
- manage the primary care mailbox; respond to queries and signpost to relevant information
- organise and coordinate large-scale meetings with senior external stakeholders and manage any logistical problems
- maintain and update network systems through data management - CRM database and core communication/engagement channels
- work closely with communication and Engagement Manager to promote and maintain an accurate record of member engagement activities and briefings and support the planning of webinars and member engagement sessions
- provide diary support to the Network Director and Chair, manage the team’s SharePoint site, activity tracker and other documents
- organise internal and external meetings; assemble and distribute agendas and papers; keep an accurate record of meetings; arrange cost-effective travel and accommodation for the team and raise and manage purchase orders using the organisation’s finance system
- provide ad hoc project and programme management support, and undertake research and report on findings, when required
About you
You are a problem solver who is organised and can build and maintain effective relationships with colleagues and stakeholders.
Along with being a great communicator, both written and verbal, you will:
- be able to work to tight timescales and prioritise workload to manage conflicting priorities
- be proactive, with a problem-solving approach and can work independently
- be able to summarise and draft written material and understand complex information
- have demonstrable alignment with organisational values and champions equality, diversity and inclusion
- be competent with MS Office or similar, with Word being a core requirement (Word, Excel, PowerPoint etc.)
To apply
Please download the job description found at the end of this page and click apply to complete the application form. Please note we do not accept CVs.
For an informal discussion about the post and the NHS Confederation before applying please contact Dayna Hibbert at Dayna.hibbert@nhsconfed.org / 07485303667.
Application deadline: Thursday 10 October
Interview date: Thursday 24 October (in person at our London office)
About us
The NHS Confederation is the membership organisation that brings together, supports and speaks for the whole healthcare system in England, Wales and Northern Ireland.
The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.
The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing.
You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.
Benefits
Employee assistant (counselling)
Cycle to work scheme
Mindful employer plus
Occupational health
30 days holiday
Flexi time
Season ticket loan
Eye tests/ flu jabs
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